Legal

Privacy Policy

Last updated: June 2025

1. Information We Collect

We collect information you provide directly (name, email, reviews), information collected automatically (browsing activity, device data), and payment information processed securely through our payment partner Base44 Payments.

2. How We Use Your Information

  • To provide and improve the Beyond England service
  • To process your subscription and payments
  • To send service-related communications
  • To personalise your experience using our AI tour guide
  • To analyse usage patterns and improve our content

3. Data Sharing

We do not sell your personal data. We may share data with trusted service providers who assist in operating our platform (payment processing, hosting, analytics) under strict confidentiality agreements.

4. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time.

5. Your Rights (GDPR)

Under GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion ("right to be forgotten")
  • Object to processing
  • Data portability

6. Cookies

We use cookies to maintain session state and improve user experience. See our Cookie Policy for full details.

7. Contact

For privacy concerns or data requests, contact our Data Controller at privacy@beyondengland.com.